General terms and conditions

By booking a service from , you accept the following terms & conditions.

A Reiki session, as well as any form of energetic service, is not a substitute for medical or psychotherapeutic assistance.

All information on this website is without guarantee and subject to change.

Agreed appointments for private lessons are binding.

We apply the usual 24-hour cancellation policy in Austria. If you are unable to keep an appointment, please let us know as early as possible, either by calling us at +43 677 61 04 93 05 (no SMS!) or by mail at wendy@natureiki.at.

An appointment that is not canceled in time or missed (less than 24 hours before the scheduled appointment) will be charged in full. Missed or uncancelled appointments will also be charged in full.

The 14-day right of withdrawal does not apply to individual treatments due to §18 para. 1 no. 10 (FAGG).

A substitute client can be submitted at any time, and this replaces the cancellation fee.

Cancellations of courses will only be accepted in writing (e-mail at (E-Mail an wendy@natureiki.at) akzeptiert und schriftlich bestätigt.

If the registration is canceled up to 2 weeks before the event date, no cancellation fee will be charged. Cancellations made between 14 and 7 days before the start of the event will incur a processing fee of 50% of the invoice amount. For later cancellations (from 7 days before the start of the event) the entire participation fee will be charged. This also applies if the participant simply fails to attend the course without giving notice in good time.

A substitute client can be submitted at any time, and this replaces the cancellation fee.

We have the right to cancel a session or refuse a participant by stating the reasons. In this case the participant will be refunded the full amount of the already booked and paid session. There is no claim for reimbursement of possible travel or overnight expenses.

In the case participants disrupt the course of a session or behave inappropriately in any way, the session may be terminated immediately. In this case, the costs for the said session will not be refunded.

We reserve the right to postpone or cancel a session for personal or health reasons. Already paid costs will of course be fully refunded in such cases.

The use of sessions is voluntary and fully the responsibility of the client. They are furthermore accountable for themselves on the way to and from the session.

The achievement of certain results through Reiki sessions cannot be guaranteed by us. Both success and efficiency of energetic healing are very individual, they depend on several factors and are not (yet) scientifically provable.

By registering, each customer bindingly declares that he/she has personal liability and accident insurance. , rejects any liability towards customers and third parties. , performs the individual services professionally and conscientiously in accordance with the principles of proper execution and endeavors to ensure the accuracy and completeness of the content and the data and information provided as part of its services. However, no guarantee can be given for the topicality, correctness, completeness or quality of the information provided. Liability claims against ,relating to damages of a material or non-material nature caused by the use or non-use of the information provided are fundamentally excluded , insofar as no demonstrable intent or gross negligence on the part of Natureiki is involved.